OCK Chartered Surveyors
"Jason Arden and his company, Eastbank Studios Ltd, were introduced to us, through an intermediary, about 20 years ago. We have been carrying out valuations on behalf of their lenders since then. The majority of our involvement centres around the East London suburbs of Leyton, Leytonstone, Walthamstow and so on.
We deal with a lot of developers and landlords and find that the professionalism of Eastbank, both from the point of view of the director, Jason himself, as well as Michelle, Lisa and others, to be highly efficient and professional.
For example, there is never an issue with access. The keys always fit and the agents from whom we often have to collect keys, are always cooperative and forthcoming with keys, comparables and general assistance. This is a reflection of how they feel about the client.
The sequence of events surrounding an Eastbank job usually involves an initial inspection of mostly unmodernised flats and houses followed by subsequent re-inspections during the course of the refurbishment followed by a final inspection when the work is complete. You can always tell an ‘Eastbank’ job by the attention to detail, the style of finish, the quality of workmanship and so on.
Another matter which sets Eastbank, and Jason in particular, apart from other clients is that when, as is often the case, the developer and the valuer don’t quite see eye-to-eye on values, there is always a courteous but firm exchange of views and pressure is never put on the valuer.
Finally, although we generally do not collect fees directly from Eastbank, on the odd occasion when we have had to, these have been paid promptly and in full."